Shipping Policy

Last updated: 27 August 2022

GO OUTSIDE & PLAY ships Fieldbars to [areas/countries you deliver to].

Processing Time

Orders are usually processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Local delivery: [1–3 business days]

• Main cities: [2–5 business days]

• Outlying areas: [3–7 business days]

Delivery times are estimates and may change due to courier delays, weather, public holidays, or other factors outside our control.

Shipping Costs

Shipping charges are calculated at checkout unless we state otherwise. Any free-shipping offer will be clearly shown on our website and may be subject to minimum-order requirements.

Delivery Address

Please make sure your delivery address and contact details are correct when placing your order. GO OUTSIDE & PLAY cannot take responsibility for orders delayed, lost, or returned because of an incorrect or incomplete address.

If an order has not yet been dispatched, contact us as soon as possible at info@gooutsideplay.com and we will do our best to update the address.

Tracking

Where tracking is available, we will send you a tracking link or number once your order has been dispatched.

Failed or Missed Deliveries

If delivery cannot be completed because no one is available, the address is incorrect, or the courier cannot reach you, the parcel may be returned to us. Additional shipping charges may apply to resend the order.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged, incorrect, or incomplete, contact us within 48 hours of delivery at info@gooutsideplay.com. Include your order number and clear photos of the products and packaging.

Contact Us

For shipping questions, contact:

GO OUTSIDE & PLAY
Email: info@gooutsideplay.com